intended audience
25 minutes
RCS Management Certification Level 1; RCS Staff Certification Level 1

Course Description

This course is called “Navigating the Waters” because the organization and management of private clubs is unlike any other area of hospitality and it’s important to know how to navigate Club Governance.

This is a crucial course for staff and managers in member-owned private clubs to understand how all of the elements—the Board of Directors, managers, various committees, and employees all work together to provide an excellent experience to the members and guests.

This course contains both interactive questions within the course videos and end-of-chapter tests.


Whitney Reid Pennell
Founder and President, RCSU

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