Whitney's journey with the RCS Hospitality Group (formerly Reid Consulting Services) began two decades ago from a passion for excellence to the hospitality industry and the world of private clubs.
RCS Hospitality Group offers consulting and training worldwide for the private club and hospitality industry with over 155 years of combined experience in food and beverage operations, general management training, and is world-renowned as the 'go to' company to help you deliver exceptional experiences .
Because our world has become more global and interconnected than ever, full motion video-based virtual training through RCSU is a natural extension of our company growth. RCSU provides accessible, comprehensive, and uniquely interactive hospitality virtual training courses to private clubs, public golf courses, casinos, luxury hotels, spas, fine dining restaurants, and high end resorts around the world.
RCSU's detailed virtual training courses provide the same expertise and high quality instruction, interaction, support, and enthusiasm that we bring to our in-person training, using a convenient online platform. All of the training was written by and is delivered onscreen by RCS Hospitality Group President, Whitney Reid Pennell, whose on site training programs are always in high demand.Whitney is also the creator of our wildly popular on-site training program Food and Beverage Boot Camp™. She was named one of the club industry's most influential women in 2014. Whitney has led RCS to achieve recognition from BoardRoom Magazine for eight Excellence in Achievement Awards and also to being recognized as recommended consultant by Golf Inc. Magazine twice. She is an accomplished speaker, consultant and trainer, as well as published author.
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Because we believe training is something you DO, not something you DID, we created RCSU, an online virtual training tool for busy operators and managers just like you!Learn more →