ON STAGE: THE PERFORMANCE OF FOOD & BEVERAGE SERVICE

ABOUT THE COURSE

We named this course “On Stage” because in the hospitality business, staff and management--and their environment--must always be “show ready”…because they are always 'on stage'!

 

Whether at a private club, a public golf course, a casino, hotel, resort, restaurant, or anywhere else—this course will help users understand what it means to be on stage, and how to perform like a STAR while still keeping the focus on the customer or member.

The course is broken down into five main sections:

  • Dress Rehearsal

  • Musical Score

  • Acts I-IV

  • The Grand Finale

  • Epilogue

By the end of the course learners will understand their role as a memory-maker for their guests, and how to put on the kind of performance that will keep them coming back again and again.

This course contains both interactive questions within the course and end-of-chapter tests.

INVESTMENT

AUDIENCE

RESOURCES

ACCESSIBILITY

CERTIFICATION

  • ~50 minutes

  • F & B staff

  • RCSU Workbook for note taking

  • "Think Strawberries" speech

  • "Helpful Verbiage" infographic

  • Closed captioning (English*)

  • English narration*

  • Mobile friendly

*TRANSLATIONS  COMING SOON:

 Spanish

 Chinese

 Which language would  you like to see our  programs delivered in?  Contact us to let us  know!

An entertaining & informative F & B course

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RCS University

6412 Brandon Ave #339

Springfield, VA 22150