NAVIGATING THE WATERS

ABOUT THE COURSE

This course is called “Navigating the Waters” because the organization and management of private clubs is unlike any other area of hospitality and it’s important to know how to navigate Club Governance.

 

This is a crucial course for staff and managers in member-owned private clubs to understand how all of the elements—the Board of Directors, managers, various committees, and employees all work together to provide an excellent experience to the members and guests. 

This course contains both interactive questions within the course videos and end-of-chapter tests.

INVESTMENT

AUDIENCE

RESOURCES

ACCESSIBILITY

CERTIFICATION

  • ~25 minutes

  • Staff & managers working in member-owned private clubs

  • RCSU Workbook for note taking

  • "Understanding Organizational Roles" chart

  • "Governance Pyramids" graphic

  • Closed captioning (English*)

  • English narration*

  • Mobile friendly

*TRANSLATIONS  COMING SOON:

 Spanish

 Chinese

 Which language would  you like to see our  programs delivered in?  Contact us to let us  know!

A critical course for private club staff & managers

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RCS University

6412 Brandon Ave #339

Springfield, VA 22150