HIGH PERFORMANCE HIRING
ABOUT THE COURSE
Hiring the right people is what will ultimately set your company apart - your PEOPLE give you a competitive edge. This is why hiring skills are so crucial to a manager's and company's success.
The Department of Labor and Statistics estimated that a bad hiring decision can result in costs to the company of 30% of the individual’s first year potential earnings. The Harvard Business Review states that as much as 80% of employee turnover is due to bad hiring decisions. Many times our bad hires are because of the
need to fill the position quickly, and it is easy to fall prey to this trap working in the hospitality industry.
Operations managers are faced with the need to hire quickly and that sometimes has disastrous results,
including a higher turnover rate.
In this course, participants will be taken on a journey through the hiring process:
Determining what you need in terms of position and characteristics of qualified candidates
How to screen resumes or applications
How to prepare for the interview
What to look for in the interview
Interview questions that actually give you good information
How to go about checking references
Then ultimately, offering the job to successful candidates
This course contains both interactive questions within the course videos and end-of-chapter tests.
Anyone responsible for hiring employees
RCSU Workbook for note taking
Questions you CAN ask in an interview
- Questions you CANNOT ask in an interview
- 10 Steps to a Great Job Posting Infographic
Closed captioning (English*)
*TRANSLATIONS COMING SOON:
Which language would you like to see our programs delivered in? Contact us to let us know!