HIGH PERFORMANCE HIRING

ABOUT THE COURSE

Hiring the right people is what will ultimately set your company apart - your PEOPLE give you a competitive edge. This is why hiring skills are so crucial to a manager's and company's success.

The Department of Labor and Statistics estimated that a bad hiring decision can result in costs to the company of 30% of the individual’s first year potential earnings. The Harvard Business Review states that as much as 80% of employee turnover is due to bad hiring decisions. Many times our bad hires are because of the 

need to fill the position quickly, and it is easy to fall prey to this trap working in the hospitality industry. 

Operations managers are faced with the need to hire quickly and that sometimes has disastrous results, 

including a higher turnover rate.

In this course, participants will be taken on a journey through the hiring process:

 

  • Determining what you need in terms of position and characteristics of qualified candidates

  • How to screen resumes or applications

  • How to prepare for the interview

  • What to look for in the interview

  • Interview questions that actually give you good information

  • How to go about checking references 

  • Then ultimately, offering the job to successful candidates

This course contains both interactive questions within the course videos and end-of-chapter tests.

INVESTMENT

AUDIENCE

RESOURCES

ACCESSIBILITY

CERTIFICATION

  • ~60 minutes

  • Supervisory staff  

  • Anyone responsible for hiring employees

  • ​RCSU Workbook for note taking

  • Questions you CAN ask in an interview

  • Questions you CANNOT ask in an interview
  • 10 Steps to a Great Job Posting Infographic
  • Closed captioning (English*)

  • English narration*

  • Mobile friendly

*TRANSLATIONS  COMING SOON:

 Spanish

 Chinese

 Which language would  you like to see our  programs delivered in?  Contact us to let us  know!

A must-have course for any supervisor!

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RCS University

6412 Brandon Ave #339

Springfield, VA 22150