BEVERAGE CART OPERATIONS

ABOUT THE COURSE

In this Beverage Cart Operations course, users will learn: 

  • important points of golf etiquette 

  • how to understand and adapt to the expectations of their customers, whether it is a private club member, a public course golfer, or a guest at a semi-private club

  • safety in operating a beverage cart

  • proper customer service skills when interacting with golfers on the course

  • inventory management

  • the nuts and bolts of stocking, preparing, driving, caring for, and unstocking a cart

 

This fun, informative course is customized for private club employees and public course employees, and lays the groundwork for new beverage cart employees. One of the downloadable documents included as an additional resource for students of this course contains follow up questions to ask their manager, filling in the gaps with information unique to your organization. 

This course contains both interactive questions within the course videos and end-of-chapter tests.

INVESTMENT

AUDIENCE

RESOURCES

ACCESSIBILITY

CERTIFICATION

  • ~60 minutes

  • Newly hired beverage cart attendants

  • Seasoned staff in need of a refresher

  • Terms You Should Know Infographic

  • Follow up Questions to Ask Your Manager chart

  • Par Stock Sheet example with instructions

  • RCSU Workbook for note taking

  • Closed captioning (English*)

  • English narration*

  • Mobile friendly

*TRANSLATIONS  COMING SOON:

 Spanish

 Chinese

 Which language would  you like to see our  programs delivered in?  Contact us to let us  know!

A quick telephone etiquette course for private club staff

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RCS University

6412 Brandon Ave #339

Springfield, VA 22150