RCS CERTIFICATION

What does it mean to be RCS Certified?

Over the years at RCS we've received frequent requests for some sort of certification or formal recognition from those that had completed our in-person RCS training programs. These individuals took great pride in their skills development and effort, and wanted to recognize it on their resumes and in their daily work.

To answer this need and give these go-getters the recognition they deserve, we created the RCS Certification program.

The real competitive advantage of any company is its employees; specifically, how employees interact with each other and the company’s customers. At the heart of every successful business is a well-trained employee. Providing ongoing service and skills training is imperative for a company’s success, and offering ongoing learning opportunities is key to employee engagement and retention.

 

The RCS Hospitality Group offers onsite and online training certifications that indicate that an employee has taken the necessary steps to keep his or her skills relevant, has an interest in continuous learning, and has completed necessary seminars or course work to best serve their customers and colleagues.

WHAT
ABOUT
CMAA
?

How does it work?
 

There are four (4) “tracks” of certification available, each with three (3) levels and a specific, unique reward:
 

  • Staff

    • Level 1: A signed certificate of completion ready for framing & personalized congratulations card

    • Level 2: Silver pineapple pin

    • Level 3: Gold pineapple pin
       

  • Management

    • Level 1: A signed certificate of completion ready for framing & personalized congratulations card

    • Level 2: Silver “double diamond” pin

    • Level 3: Gold “double diamond” pin
       

  • Food & Beverage for Staff

    • Level 1: A signed certificate of completion ready for framing & personalized congratulations card

    • Level 2: Enamel food & beverage pin

    • Level 3: Enamel food & beverage pin
       

  • Food & Beverage for Management

    • Level 1: A signed certificate of completion ready for framing & personalized congratulations card

    • Level 2: Silver “crossed cutlery” pin

    • Level 3: Gold “crossed cutlery” pin

Certification seekers must complete at least 70% of each level to receive certification for that level. However, you may not move on to the next level of certification without completing ALL items in that level first. For example, you can earn the distinction of Level 2 if you’ve completed 70% of the required coursework, but may not move on to Level 3 until Level 2 is completely finished.

 

Certifications are valid for two (2) years from the date of award, after which point they must be renewed.

Which courses or series of courses earn this distinction?


The path for each "track" is laid out below, but some of the higher levels may be subject to change with further course additions to the Training Center.

Certified

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RCS University

6412 Brandon Ave #339

Springfield, VA 22150